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Please read all the following information. Only if you agree to our terms and conditions of supply should you proceed to order products from this website.
Terms & Conditions
1: THE PARTIES
The "Seller" means www.homeopharmacy.co.uk.
The "Buyer" means the person purchasing The Goods from the Seller.
The "Goods" means the goods agreed to be sold by the Seller to the Buyer subject to and upon these Conditions and more particularised overleaf.
The "Conditions" means these Standard Conditions of Sale concerning the Goods to be supplied by the Seller to the Buyer.
The "Contract" means an agreement for the purchase of Goods by the Buyer from the Seller and shall be subject to all of the terms and conditions set out below.
2: THE BARGAIN
The Seller agrees to sell and the Buyer agrees to buy the Goods upon and subject to the express terms and conditions set out herein.
3: PREVAILING CONDITIONS:
(a) These Conditions govern all orders to and contracts with the Seller for the supply of the Goods and all orders shall be deemed to be made subject only to these Conditions which shall override and exclude any terms or conditions howsoever stipulated incorporated or referred to by the Buyer whether in documentation or at any negotiations or in any course of dealing established between the Seller and the Buyer.
(b) No alterations addition or qualification to these Conditions shall be incorporated into this Contract unless expressly accepted by a Director of the Seller in writing. The signature by the Seller of any of the Buyer’s documents shall not Constitute or imply such a modification or waiver.
(c) These Conditions constitute the only terms of the agreement between the Buyer and Seller for the supply of Goods and no other terms or conditions shall apply. Acceptance of delivery of the Goods by the Buyer constitutes acceptance of, and is in accordance with these Conditions.
(d) The acceptance by the seller of any order for Goods shall constitute an agreement to sell the Goods in accordance with these Conditions and not be a sale of them and no title to the said Goods shall pass on such acceptance to the intending Buyer.
4: THE GOODS
(a) All descriptions and illustrations contained in the Sellers catalogues price lists and advertisements or otherwise communicated to the Buyer are intended merely to present a general idea of the Goods described therein and nothing contained in any of them shall form any part of the Contract.
(b) Notwithstanding that a sample of the Goods may have been exhibited to and inspected by the Buyer it is hereby agreed that such samples was so exhibited and inspected solely to enable the Buyer to judge for himself the quality of the Goods to be delivered and not so as to constitute a sale by sample.
Refunds / Returns Policy
When you return a Product to us that has been purchased via www.dratiq.co.uk (for instance, because you have cancelled the Contract between us, or have notified us that the Product is defective), we will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we received your cancellation or the day we confirmed to you via e-mail that you were entitled to a refund for delivery of the defective Product.
You must arrange for and pay the costs of returning the Products to us. If requested, we may collect the Products from you, but the cost of this will be charged to you and we may deduct this from the refund.
Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
If you have any complaints, you should direct them to us via e-mail at info@dratiq.co.uk.
Returns / Cancellations
Please note that due to the nature of the Goods / Product, cancellation of an order placed cannot be accepted unless the Goods / Product are defective (see Refunds/Returns Policy above).
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